Importing PlayStation 5 consoles from outside markets is not going to come with Sony’ warranty card, the company as confirmed to a portal. The next-gen console was released in certain markets on 12 November, however, the release date of PS5 in India is still unclear. This has led importers to sell the consoles in India at high rates before the official launch. While some popular YouTubers and gaming enthusiasts have already taken the leap, Sony executives have made it clear that consoles not sold officially in India would not be eligible for any warrantied service by Sony. This is because the console needs to carry the original Sony India Warranty card which will only be out when the product is launched here.
MensXP reached out to Sony India on the issue of many gamers buying PS5 from foreign markets and importing them here. A Sony spokesperson said: “We advise our customers to check for the official Sony India Warranty card at the time of purchase to avail warranty benefits within India and in this context, it is important to note that PlayStation products marketed by Sony India are certified based on India safety standards stipulated by BIS”.
This means that the PlayStation devices that are marketed by Sony India will be certified according to the Indian safety standards as set by the Bureau of Indian Standards (BIS) and this standard ceases to exist if your product has been imported from outside. Thus costing you the chance of seeking warranty.
The report added that Sony had allowed for repairs and replacements in PlayStation 4 and PlayStation 3 also only if they had an Indian retail bill and warranty card.
Although the launch date in India is unclear, Sony has announced that the PS 5 will be sold at Rs 49,990 in India. The Sony PlayStation 5 Digital Edition has been announced at Rs 39,990.
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